Because this is For Sale By Owner and because we do not come to the home to remove the lockbox for you – we offer the below suggestion.
We we always recommend to clients to get a bike chain and lock it around a fence or rail and slide the lockbox on to that – so when you have sold – you can easily get the box off the chain to return to us..
This prevents the problem of you having to unscrew the doorknob to get the box off to return to us.
The realtor lockbox CANNOT be taken off the door by you - only by an agent (with our permission) - which sometimes is a hassle if the property is sold by owner.
If there is a Realtor involved, the Realtor (the selling agent) can take it off the door with their realtor key and our code for the lockbox.
Most sellers arrange for the agent to remove the lockbox on the day of walk-through prior to closing.
You would then retrieve the lockbox from them at that time and return the box to us.
Just send us an e-mail to obtain the code they will need to use with their realtor key to remove it for you. If sold by owner, you can unscrew the two screws of the doorknob and then send it back to us or bring it to us so we can remove the lockbox from the knob.
If sold by owner, you can unscrew the two screws of the doorknob and then send it back to us so we can remove the lockbox from the knob.
Some prefer this minor inconvenience since they saved 3% and a the cost to replace a doorknob is approximately $50.
You can also choose to pay $100 and forfeit your deposit and we can come and retrieve it for you (only available in some areas).
You will arrange for returning all rented items by filling out the Sign/Lockbox Return Form - located in your account below the 5 Steps.
Once we receive all items signs, lockbox and your final seller signed Closing Statement (formerly called HUD-1), you will qualify for your deposit refund if the below is followed:
Post signs are returned in CLEAN, NOT MARKED UP, REBOXED, REUSABLE CONDITION and MUST be returned in box it came in with ALL its parts in box for next client - if raining or chance of rain - post sign must be wrapped in plastic so box does not get wet.
Frame sign is returned in CLEAN, NOT MARKED UP, RESUABLE CONDITION for next client
Lockboxes are returned in a ZIP LOCK WATERPROOF BAG WITH YOUR NAME IN THE BAG. If you do not put your name in the bag - we cannot give refund as we have several clients a day dropping off and we will not know it is yours.
Directionals and Riders are returned in CLEAN, NOT MARKED UP, REUSABLE CONDITION for next client
Once all the above is done - your ticket is submitted to the accountant who cuts checks once a month. Most clients have their mail forwards but if you do not, please be sure we have a current address on file.